Two kinds of call, one phone
A small property management office gets two kinds of call. Tenants and owners with a problem, often after hours, and prospects asking about a vacancy. Voicemail serves neither: a tenant with water on the floor needs a person now, and a prospect who reaches voicemail calls the next listing.
The AI receptionist says it's an AI and that the call is recorded, then follows the rules you set. Active water leaks, no AC in a Florida summer with someone vulnerable inside, sewage backups and lockouts go straight to your on-call phone with the property, the unit and a summary. Anything that sounds like fire, smoke or gas gets told to leave and call 911 first. Routine requests are logged with the details, ready for the morning.
For prospects it answers from the listing information you approve, the same way for every caller, and books showings. It doesn't screen applicants or decide who qualifies; that stays with you, which keeps it on the right side of fair-housing rules.