This Privacy Policy describes how AdvanceAI ("we," "us," or "our") collects, uses, and protects information obtained through the advanceai.ai marketing website. By using this website, you agree to the practices described below.
HIPAA Notice: This policy covers the advanceai.ai marketing website only. MedoraMD clinical data and any protected health information (PHI) processed through our clinical AI platform is handled separately under a Business Associate Agreement (BAA) in full compliance with HIPAA. Clinical data is never commingled with marketing website data.
1. Who We Are
AdvanceAI is an AI agency that builds and deploys production AI agents for businesses and healthcare providers.
- Company: AdvanceAI
- Address: 5231 4th Ave Cir E, Bradenton, FL 34208
- Email: ceo@advanceai.ai
2. Information We Collect
Contact Form Submissions
When you submit a contact or inquiry form on this website, we collect:
- Full name
- Email address
- Phone number (if provided)
- Company or organization name (if provided)
- The content of your message
Newsletter Sign-Ups
When you subscribe to our newsletter, we collect your email address. This is the only information required to receive our updates.
Cookies & Analytics
We use Google Analytics 4 (GA4) to understand how visitors interact with our site. GA4 sets cookies in your browser to collect information such as:
- Pages visited and time spent on each page
- Referring website or source
- Approximate geographic location (country/region level)
- Browser type and device category
We do not use third-party advertising cookies, retargeting pixels, or cross-site tracking cookies. The only tracking technology in use is GA4 for site analytics.
3. How We Use Your Information
- Respond to inquiries: Contact form submissions are used solely to respond to your questions and follow up on potential business engagements.
- Send newsletters: Email addresses collected via newsletter sign-up are used to send periodic updates about AI trends, company news, and service announcements. You may unsubscribe at any time.
- Improve the website: Analytics data helps us understand which content is most useful and identify areas to improve the visitor experience.
- Business communications: We may use your contact information to communicate about a potential or existing business relationship.
4. Third-Party Service Providers
We share data with the following third parties only as necessary to operate this website:
- Google Analytics (GA4): Website analytics. Data is collected via cookies and processed by Google under their Privacy Policy. GA4 may transfer data to servers outside your country.
- Amazon Web Services (AWS): Our website is hosted on AWS infrastructure (S3 + CloudFront). AWS processes data only as needed to serve web traffic and is bound by AWS's security and privacy standards.
- Amazon Simple Email Service (SES): Contact form submissions and email responses are routed through AWS SES. Message content may pass through AWS mail servers but is not stored or used by AWS beyond message transmission.
We do not sell, rent, or trade your personal information to any third party for marketing purposes.
5. Cookie Policy
This website uses the following types of cookies:
- Analytics cookies (GA4): Set by Google Analytics to track aggregate visitor behavior. These cookies persist for up to 2 years but can be deleted at any time.
- Functional cookies: Small session-level cookies may be set by our CDN (AWS CloudFront) to optimize content delivery. These contain no personally identifiable information.
We do not use advertising cookies, social media tracking pixels, or any third-party behavioral tracking cookies. You can disable cookies in your browser settings; note that doing so may affect site functionality.
6. Data Retention
- Contact form data: Retained for the duration of a business relationship or as long as reasonably necessary for business purposes. You may request deletion at any time.
- Newsletter email addresses: Retained until you unsubscribe. Each newsletter includes an unsubscribe link. Upon unsubscribing, your email is removed from our mailing list within 10 business days.
- Analytics data: Retained according to Google Analytics default retention settings (up to 14 months for event-level data).
7. Your Rights
Depending on your location, you may have certain rights regarding your personal data, including:
- The right to access information we hold about you
- The right to request correction of inaccurate data
- The right to request deletion of your data
- The right to opt out of marketing communications at any time
To exercise any of these rights, email us at ceo@advanceai.ai. We will respond within 30 days.
8. Data Security
We take reasonable technical and organizational measures to protect your data, including HTTPS encryption for all data in transit, AWS infrastructure security controls, and limiting access to personal data to personnel who need it for legitimate business purposes. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.
9. Children's Privacy
This website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us at ceo@advanceai.ai and we will promptly delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the website after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
- Email: ceo@advanceai.ai
- Mail: AdvanceAI, 5231 4th Ave Cir E, Bradenton, FL 34208